Accommodation service managers

Strong job outlook

Overview

Accommodation service managers plan, organize, direct, control and evaluate the operations of an accommodation establishment or of a department within such an establishment. They are employed by hotels, motels, resorts, student residences and other accommodation establishments, or they may be self-employed.

This group performs some or all of the following duties:

  • Develop, implement and evaluate policies and procedures for the operation of the department or establishment

  • Prepare budgets and monitor revenues and expenses

  • Participate in the development of pricing and promotional strategies

  • Negotiate with suppliers for the provision of materials and supplies

  • Negotiate with clients for the use of facilities for conventions, banquets, receptions and other functions

  • Recruit and supervise staff, oversee training and set work schedules

  • Resolve customer complaints.

Job titles

  • accommodations manager
  • assistant manager - accommodation services
  • bed and breakfast manager
  • bed and breakfast operator
  • boarding house keeper
  • boarding house manager

Employment prospects

Source: BC Labour Market Outlook 2023 edition

Annual salary

Low

$38,584

Median

$64,174

High

$125,345

Job openings

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Strong job outlook

British Columbia

1,655

expected job openings (5-year forecast)

Education and training

Employment requirements

  • A university degree or college diploma in hotel management or other related discipline is usually required for managers employed by hotel chains or large accommodation establishments.

  • Several years of experience within the accommodation industry are usually required and may substitute for formal educational requirements.

Certification requirements

  • No certification requirements

Work Experience

Work experience required

Post-secondary programs in B.C.

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