Overview
Computer network technicians establish, operate, maintain and coordinate the use of local and wide area networks (LANs and WANs), mainframe networks, hardware, software and related computer equipment. Web technicians set up and maintain internet, extranet and intranet web sites and web server hardware and software, and monitor and optimize network connectivity and performance. They are employed in information technology units throughout the public and private sectors. Computer network technicians who are supervisors are included in this group.
This group performs some or all of the following duties:
Computer and network operators
Maintain, troubleshoot, repair and administer local area networks (LANs), wide area networks (WANs), mainframe networks, computer workstations, connections to the Internet and peripheral equipment
Evaluate and install computer hardware, networking software, operating system software and software applications
Operate master consoles to monitor the performance of computer systems and networks and to coordinate access and use of computer networks
Provide problem-solving services to network users
Perform routine network start up and close down and maintain control records
Perform data backups and disaster recovery operations
Conduct tests and perform security and quality controls
Perform shell scripting or other basic scripting tasks
May supervise other workers in this group.
Web technicians
Install, maintain, troubleshoot and upgrade Web-server hardware and software
Implement network traffic and security monitoring software, and optimize server performance
Control and monitor e-mail use, Web navigation, and installed software
Respond to requests for help and information from Web site visitors and Web site designers.
Employment prospects
Annual salary
$48,136
$65,175
$93,956
Job openings
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Strong job outlook
British Columbia
1,885expected job openings (5-year forecast)
Education and training
Employment requirements
Completion of a college or other program in computer science, network administration, Web technology or a related field is usually required.
Certification or training provided by software vendors may be required by some employers.
Additional information
Progression to computer programming, interactive media development, Web development or systems analysis is possible with experience.
Certification requirements
Post-secondary programs in B.C.
Explore programs related to this career offered at post-secondary institutions in B.C.