Overview
The Conflict Coaching Associate Certificate is for leaders, managers, dispute resolution practitioners and those wishing to learn more about coaching others through conflict, and for people who want to learn more about the process of collaborative conflict resolution. You can learn the foundations of collaborative conflict resolution before focusing on the foundations of the coaching approach. You will develop knowledge on the themes of anger and emotion before expanding to conflict coaching when stakes and emotions are high. Although the learning context for this certificate is workplace-based, conflict coaching can be applied in other settings such as within a community, with friends or with family.