Retail salespersons and visual merchandisers

Overview

Retail salespersons sell, rent or lease a range of technical and non-technical goods and services directly to consumers. Visual merchandisers plan, create and implement windows and in-store displays. They are employed by stores and other retail businesses, as well as wholesale businesses that sell on a retail basis to the public.

This group performs some or all of the following duties:

  • Retail salespersons

  • Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease

  • Advise customers on use and care of merchandise, and provide advice concerning specialized products or services

  • Estimate or quote prices, credit terms, trade-in allowances, warranties and delivery dates

  • Prepare merchandise for purchase, rental or lease

  • Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment

  • Assist in display of merchandise

  • Maintain sales records for inventory control

  • Operate computerized inventory record keeping and re-ordering systems

  • May conduct sales transactions through Internet-based electronic commerce.

  • Visual merchandisers

  • Design and implement window and interior displays

  • Assemble visual retail displays to promote products, promotional events and seasonal change overs;

  • Ensure visual displays comply with brand guidelines and standards, including organization's culture, image and target markets

  • Set up lighting systems to create a visual atmosphere.

  • Retail salespersons may specialize and act as consultants in home entertainment systems, computers and other products and services.

Job titles

  • aluminum products salesperson - retail
  • aluminum siding salesperson - retail
  • appliance salesperson - retail
  • art sales consultant - retail
  • art salesperson
  • audio equipment consultant - retail

Employment prospects

Source: BC Labour Market Outlook 2024 edition

Annual salary

Low

$36,289

Median

$37,541

High

$67,657

Job openings

Use this interactive map to explore job openings in different regions across B.C.

British Columbia

16,509

expected job openings (5-year forecast)

Education and training

Employment requirements

  • Completion of secondary school may be required.

  • A university degree or college diploma may be required by some employers.

  • Specific subject matter courses or training may be required.

Additional information

  • Technical or sales training programs may be provided by employers.

  • Progression to retail supervisory positions is possible with additional training or experience.

Certification requirements

  • No certification requirements

Work Experience

Work experience recommended

Post-secondary programs in B.C.

No post-secondary education required

No post-secondary education required. You can work in this career without post-secondary education. Some on the job training may be provided. With additional training or experience, you may be able to progress into higher level, supervisory or management positions.

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