Other business services managers

This group performs some or all of the following duties:

• Plan, organize, direct, control and evaluate the operations of establishments that provide services to business such as management consulting, market research, personnel and payroll services, contact centre services and security services

• Plan, develop and organize the policies and procedures of these establishments

• Develop action plans, provide expertise in response to client needs, and support and advise project teams

• Direct and advise staff in the development and implementation of service quality assessment strategies

• Plan, administer and control budgets for client projects, contracts, equipment and supplies

• Represent the company within various economic and social organizations

• Assist staff with administrative or technical problems

• Hire, train and supervise staff.

• A bachelor's degree or college diploma in a field related to the business service provided is usually required.

• Several years of experience in a field related to the business service provided are usually required.

• Licences, certificates or registration may be required for some business services managers. For example, accounting firm managers usually require accounting certification.