Public post-secondary institutions in BC are prepared to welcome new and current students for classes in Fall 2020 through a variety of learning methods while continuing to adhere to public health guidelines.

In addition to their current services for students, institutions are also developing supports to ensure a smooth and successful transition into the new learning methods for their programs.

Our Helpdesk will remain available to answer any questions or concerns regarding applications.

Please find links to post-secondary institution websites regarding their response on COVID-19 in our FAQs.

Please find the Ministry of Education regular updates regarding COVID-19 here: Safe & Healthy Schools.

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6 results found.

  1. Emails from EducationPlannerBC

    If you are not receiving expected emails from EducationPlannerBC: verify that your account email is correct search all folders (especially Spam/Junk folders) for an email from send an email (blank or with the word "H...

  2. Known Error Messages on account pages

    If you're receiving an error message or your email is blanked out when trying to submit your email on the "Forgot Password" tool at If you're on a mobile device, click outside of the email addres...

  3. How do I create an EducationPlannerBC account?

    To create an EducationPlannerBC so you can apply online to a post-secondary institution in British Columbia, follow these steps: Go to Select Apply from the top menu. Under To get started, select Sign Up for you...

  4. How can I delete my EducationPlannerBC account?

    TO DELETE YOUR EDUCATIONPLANNERBC ACCOUNT If you would like your EducationPlannerBC account to be deleted, please send an email to from the email address associated with your EducationPlannerBC account. The email messa...

  5. I am experiencing errors when completing the online form. Help!

    For desktop computers: Try clearing the cache on your web browser, or using a different device or different browser (such as a desktop computer with the latest version of Chrome).You will need to have verified your account in the Confirm Account email....

  6. How can I recover my username and/or password?

    Please note that all accounts are automatically removed after 9 months of inactivity. Also, accounts created before June 22, 2017 were removed from the system after an upgrade, and you cannot recover these accounts. Follow these instructions...

6 results found.