COVID-19: UPDATE

Public post-secondary institutions in BC are prepared to welcome new and current students for classes in Fall 2020 through a variety of learning methods while continuing to adhere to public health guidelines.

In addition to their current services for students, institutions are also developing supports to ensure a smooth and successful transition into the new learning methods for their programs.

Our Helpdesk will remain available to answer any questions or concerns regarding applications.

Please find links to post-secondary institution websites regarding their response on COVID-19 in our FAQs.

Please find the Ministry of Education regular updates regarding COVID-19 here: Safe & Healthy Schools.

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18 results found.  Showing 1-10.

  1. Service Outage Notice: Thurs July 16, 2020

    Service Outage Notice: On Thursday, July 16, 2020, from approximately 4:00 AM to 9:00 AM Pacific Time, the Apply portal and user accounts will be unavailable during regular monthly maintenance....

  2. My credit card payment won't go through, was declined, or was charged without submitting my application. What do I do?

    NOTE: If you receive an error message during the payment process, a duplicate pre-authorization may show on your credit card record (it temporarily 'reserves' the funds on your card; this sometimes shows as a transaction and sometimes as pending). The ...

  3. What is my application status? Can I change information on my application? Where is my offer letter?

    As soon as you click Submit on the application, the information and payment is sent directly to the institution for review. EducationPlannerBC cannot update information on submitted applications or check the status of admission, though you may confirm ...

  4. File Upload

    Please note the following when uploading documents on an EducationPlannerBC application form. File uploads are presently limited to 5MB per file. Accepted file types are: PDF, TIFF, JPG and PNG. Please also ensure that the filename includes only c...

  5. Known Error Messages on account pages

    If you're receiving an error message or your email is blanked out when trying to submit your email on the "Forgot Password" tool athttps://apply.educationplannerbc.ca/account/recover: If you're on a mobile device, click outside of the email addres...

  6. PDF Application Summary

    Only applications submitted after February 20, 2020 will have an available PDF Application Summary through the Submitted Applications page.The record is not available on applications submitted before this time.If you wish to make any changes to an exis...

  7. Fee Payment Page Not Loading - Firewall Issue

    If you have reached the payment page and receive a message saying "The webpage at https://ms1.eigendev.com/... might be temporarily down or it may have moved", this is most likely due to a security/firewall setting on your computer or your network prev...

  8. How do I submit my transcripts and additional documents

    Students who graduated from a BC high school should refer to theBC Student Transcripts Servicewebsite in order to request high school transcripts to be sent out. Each institution sets its own policy on receiving transcripts and additional document...

  9. What information and documents do I need to apply?

    The EducationPlannerBC application form requires: personal information (legal and preferred names, birth date, language, citizenship) contact information (current mailing address, telephone numbers, emergency contacts) academic history (high sch...

  10. How do I create an EducationPlannerBC account?

    To create an EducationPlannerBC so you can apply online to a post-secondary institution in British Columbia, follow these steps: Go to http://Apply.EducationPlannerBC.ca. Select Apply from the top menu. Under To get started, select Sign Up for you...

18 results found.  Showing 1-10.

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