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4 results found.

  1. My credit card payment won't go through or was declined. What do I do?

    Possible reasons why your payment may not go through: You have used a credit card type that is not accepted by the institution. Institutions list the cards they accept on the Review page and the Payment page. All accept Visa and MasterCard, but...

  2. I am experiencing errors when completing the online form. Help!

    For desktop computers: Try clearing the cache on your web browser, or using a different device or different browser (such as a desktop computer with the latest version of Chrome).On a mobile device: We are working to resolve intermittent issues with Ch...

  3. How can I recover my username and/or password?

    Please note that all accounts are automatically removed after 9 months of inactivity. Also, accounts created before June 22, 2017 were removed from the system after an upgrade, and you cannot recover these accounts. Follow these instructions...

  4. How do I create an EducationPlannerBC account?

    To create an EducationPlannerBC so you can apply online to a post-secondary institution in British Columbia, follow these steps: Go to http://Apply.EducationPlannerBC.ca. Select Apply from the top menu. Under To get started, select Sign Up for you...

4 results found.