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24 results found.  Showing 1-10.

  1. Service Outage Notice: Thurs March 19, 2020

    Service Outage Notice: On Thursday, March 19, 2020, from approximately 4:00 AM to 9:00 AM Pacific Time, the Apply portal and user accounts will be unavailable during regular monthly maintenance....

  2. * Contact the institutions listed on EducationPlannerBC

    NOTE: For questions about an offer letter, or any questions about your application after it has been submitted, please contact the college or university admission/registrar's office directly. Click on the institution name below for contact details. ...

  3. Emails from EducationPlannerBC

    If you are not receiving expected emails from EducationPlannerBC: verify that your account email is correct search all folders (especially Spam/Junk folders) for an email from mailer@educationplannerbc.ca send an email (blank or with the word "H...

  4. My credit card payment won't go through or was declined. What do I do?

    NOTE: If you receive an error message during the payment process, a duplicate pre-authorization may show on your credit card record (it temporarily 'reserves' the funds on your card; this sometimes shows as a transaction and sometimes as pending). The ...

  5. What is my application status? Can I change information on my application? Where is my offer letter?

    As soon as you click Submit on the application, the information and payment is sent directly to the institution for review. EducationPlannerBC cannot update information on submitted applications or check the status of admission, though you may confirm ...

  6. File Upload

    Please note the following when uploading documents on an EducationPlannerBC application form. File uploads are presently limited to 5MB per file. Accepted file types are: PDF, TIFF, JPG and PNG. Please also ensure that the filename includes only c...

  7. PDF Application Summary

    Only applications submitted after February 20, 2020 will have an available PDF Application Summary through the Submitted Applications page. The record is not available on applications submitted before this time.If you wish to make any changes to an exi...

  8. Invalid Link in Confirm Account or Password Reset

    If you're receiving an error message such as an "Invalid" error when clicking on the link in the Confirm Account and Password Reset emails, here are some troubleshooting tips: Have you already used the link from this email? These links are one-time ...

  9. I am experiencing errors when completing the online form. Help!

    For desktop computers: Try clearing the cache on your web browser, or using a different device or different browser (such as a desktop computer with the latest version of Chrome).You will need to have verified your account in the Confirm Account email....

  10. EducationPlannerBC tools best used in Chrome, Firefox, Edge or Safari (desktop); on mobile, use Android Firefox

    Though EducationPlannerBC works to ensure consistent usability across many browsers, EducationPlannerBC tools are best used in Chrome, Firefox, or Edge.On mobile, most browsers are fine though we are experiencing an intermittent bug with Android Chrome...

24 results found.  Showing 1-10.

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